Elena Villas Collection

HOW TO RESERVE YOUR VILLA

HOW TO RESERVE YOUR VILLA

  • You can select the villa of your choice from our catalogue and request a reservation using booking form: all you must do to confirm is click on “Contact Us” and fill in your details in the confirmation form.
  • You will receive your contract in which all the details of your reservation are indicated, specifying the price, the conditions and payment also.
  • If the villa is not available, we will offer you a selection of available alternative villas for your selected dates.
  • Remember that we are a local agency and all our staff live all year around Ragusa. So we know all the necessary details about the island and the villas to advise effectively.
  • Please note,  that we are not a booking portal online. If you prefer to speak directly with us, please contact us and a member of our team will assist you personally throughout the process.
  • As soon as we receive the required deposit, you will receive an e-mail with your Reservations Voucher confirming that the villa has been booked for you.
  • At Your arrival, we accompany you to your reserved villa and we show you all the details you need to know about the villa and how everything operates. We personally make sure that everything is to your liking.

 

READ THE GENERAL CONDITIONS